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Sydney, November 27, 2008 - Smartpath, a web 2.0 asset and maintenance management and Help Desk software company, has joined forces with NEC Australia as part of its fully integrated software-as-a-s
Applications Net, available online through NEC's 240 channel partners, will offer small-to-medium businesses (SMBs) a one-stop shop for a low-cost, low-risk approach to using enterprise level software, including asset, HelpDesk, voice, CRM and contract management among others.
Loc8TM Help-Desk available through Applications Net provides a centralised and extremely powerful solution to IT service support so that each incident and problem is analysed to determine its root cause to prevent similar problems in the future. Loc8 Help Desk alos improves operationa efficiencies and streamlines processes, such as call duration times, to help save money.
Tying into Smartpath's Loc8TM Asset Management solution, it is packed with features with clean, logic driven user interfaces, and is easy to set up and use. It allows users to log calls and manage incidents for those assets and helps manage any asset in a business from procurement to disposal.
"We are proud that our Loc8 Asset Management and HelpDesk SaaS solution will join a best-of-breed group that includes NEC, Microsoft and salesforce.com,
Davide Iacovitti, Product Manager Applications and Content, NEC Australia said: "NEC is proud to welcome Smartpath on board the Applications Net. Smartpath will provide solutions for SMEs to improve their business operations and support functions, as well as simplifying and centralising their asset management. As an Australian based company, Smartpath can provide localised expertise and solutions for these offerings, which we see as highly important to our channel. We're focused on offering the best Australian and global solutions to meet the needs of our customers and Smartpath certainly meets that criteria."
Smartpath first launched its Software-as-a-S
For more information, please visit www.smartpath.c