Loc8 MSP - Built for Consultants and Service Providers
As a provider of professional service or managed services you need specialised tools designed specifically to enable you to deliver your services efficiently and profitably.
The Loc8 Help Desk, Asset and Maintenance management suite provides all the tools for you to manage your internal and customer focused service and field staff.
An application within an application? With Loc8 MSP you can have multiple fully customised instances of the Loc8 Help Desk and Maintenance tools running from a single server.
Loc8 MSP delivers robust customer management features enabling you to manage and report on customer activity. The comprehensive customer contract and SLA management along with the ability to create a customer branded web portals for your customers ensures you will gain and maintain a competative edge.
Loc8 MSP - Service Provider Edition
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Loc8 Asset Management, Help Desk and Maintenance Management suite will help you manage your service operations and increase your value to your customers.
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| Features | Loc8 MSP Asset Management | Loc8 MSP Maintenance |
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| Asset Management |
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| Asset Template Packs |
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| Address Book |
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| Document/Image Attachments |
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| File / Attachment Management |
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User and Group Manager |
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| Report Manager |
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| Data Filter Reporting |
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| Report Dashboards |
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| Report Generator |
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| Depreciation Inspector |
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| Full / Context Search Capabilities |
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| Detailed Change History Tracking |
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| Configurable Business Units |
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| MAC / Movement Manager |
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| Audit Manager |
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| Loc8 Mobile PDA Audit Tool |
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| Depreciation Manager |
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| Business Unit Manager |
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| Change and Workflow Manager |
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| Customer Management |
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| Customer Self Service1 |
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| Branded Customer Portals |
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| Skills Manager1 |
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| Asset Template Manager |
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| Help Desk and Incident Manager |
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| Service Level Agreements (SLA) |
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| Incident Correspondence Management |
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| Integrated Email and SMS |
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| Configurable Ticket Queues |
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| Workorder Management |
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| Maintenance Inspector |
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| Contract Manager |
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| Interface Configuration Tools |
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| Analyze and Compare Pallet1 |
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| Relationship Viewer |
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| Proactive Maintenance |
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| Predictive Maintenance1 |
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| Loc8 Mobile PDA Maintenance Tool1 |
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| Customer Contract Management |
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| Customer Dashboards1 |
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| Multiple Help Desk Applications |
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= Included in base user license 
= Additional fee may apply
1 Modules available in Loc8 2.8. Currently available to Beta Program Partners
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The Need for Asset Management
Do you need an Asset Management strategy?
